What Data Doesn’t Show: The NHS 111 helpline
A little bit of data and a lot of opinions results in some great fiction.
Which is what bothered me as I read this Guardian article a couple of days ago: ‘Risk-averse’ NHS 111 sends more callers to A&E than previous service’.
Now Guardian being one of my most read publications and one I’m a paying subscriber of, I really don’t like to hate on them here. But.